Your Complete Network Solution

Wireless Internet


What is "Wireless" Internet?
Wireless Internet is a form of high speed (Broadband) Internet access. It uses a variety of radio frequencies rather than copper telephone lines or cable. WaveNet provides these high speed and cost effective, wireless solutions for Internet access via this technology which was actually developed during World War II (it's just been modified for data use). There is little need to worry about slow downloads, there are no busy signals, and disconnections, well they are practically nonexistent. With Wireless Internet, your computer will be connected to the Internet for 24 hours a day 7 days a week.

What equipment is needed?
In addition to your computer or local area network you will need an antenna, cabling, and the wireless unit, all of which is provided by WaveNet. Your computer will require a network interface card to interface with the wireless unit via an ethernet cable. If you already have an existing local area network, a cable will simply be connected from your hub/switch to a firewall/router which acts as an interface to the wireless unit. If you do not have a network and would like one, WaveNet can set one up for you so that all of your computers will be able to share the one high-speed Internet connection.

Do I need a firewall/router?
No. Firewalls and routers are beneficial, but NOT necessary for all situations. A firewall/router is a device that performs two primary functions: it acts as a security device (firewall), and also routes data (router). Many Internet access companies will incorporate the cost of a firewall/router into their pricing, but the truth is that a firewall/router is NOT necessary in all of these situations. However, there ARE some situations where a firewall/router IS recommended. During your FREE site evaluation the details of this will be explained for you as it can be very confusing (surprisingly enough, many computer/network technicians even find "firewalling" to be confusing, but, with WaveNet, you can be assured, as WaveNet is very experienced and has many years of knowledge regarding this technology).

What is a firewall?
A firewall is only needed if you require a higher level of security (businesses like a bank, etc... as hardware firewalls are "overkill" for most residential computer systems) than your computer already has (firewalls do NOT protect your system from VIRUSES). Banks and other businesses that have sensitive information SHOULD have a hardware firewall, but home/residential computer systems with just one computer online rarely need a hardware firewall. Many computer systems (Macintoshes are a great example, but there are other systems as well), believe it or not, are inherently secure and practically "hacker proof." Most older Windows based computers DO have "hackable" holes that can be penetrated by a hacker, but, in truth, if your Windows system is fairly new, it is probably reasonably safe from being "hacked". During your FREE site evaluation, the WaveNet technicians will recommend a solution based on your specific needs and, with your direct input, will determine what you actually require. If you are a residential customer who is looking for a low cost option that will provide you with greater security, you can feel confident that there are solutions for you. There are many FREE (as well as commercial) software firewalls that will "seal up" or secure your system. Again, please remember, a firewall will NOT protect your computers from VIRUSES.

What is a router?
A router is simply a device that allows more than one computer to use the Wireless Internet, thus a router is ONLY needed if you have more than one computer that you want to be able to access the Internet via your wireless connection.

What do I need to know to use my Wireless Internet connection?
If you already know how to use a computer, an email program, and/or the Internet, then you already know everything you need to use this type of Internet connection. As it is a constant connection, there is no "connecting" involved. Simply open the program you prefer to use and it works. No dialing.

What does the equipment look like?
The antennas range in size from 10" x 12" 24 x 36 inches. It is typically mounted on a pole or mast on the side of the building or on the roof. They are lightweight and wind resistant. A cable extends from the antenna to the interior of the building, usually through an existing gable or roof vent, and is terminated at the wireless unit (about the same size as an external modem).

Do I need a phone line?
No! That one of the benefits of this type of system. No more noisy phone lines to contend with and no extra lines needed. You have a "dedicated," or łalways-on˛ Internet connection, 24 hours a day, 7 days a week.

Is this like Cable modems from the cable company?
No! Cable Modems are dependent on cable and the cable company. When you use Wireless Internet, you are not dependent on wires (phone lines or cable lines), nor are you concerned with a company that acts as the middleman (phone company or cable company). In our area, cable is not here yet and when it does arrive, it will be subject to the limitations that all cable Internet companies have‹the more subscribers there are, the slower the speed. Cable companies charge enticingly low rates for what they call "high speed access," which might seem like a good thing, but typically you will find your connection slows drastically when other people are using it heavily. Historically, cable customers seldom actually get the speed they claim. You get what you pay for. You'll realize this to be true as more and more cable providers are putting speed controls on the customers. And historically in our area, if cable TV service is any indication, well... just ask yourself why so many people are changing to satellite TV.

Is this like DSL (ADSL, IDSL, SDSL, etc...)?
No, it is not. DSL service is dependent on telephone wires and the telephone company. When you use Wireless Internet, you are not dependent on wires (phone lines or cable) nor are you concerned with a middleman (phone company or cable company). WaveNet also resells DSL, but DSL is only available in some areas, and depending on the situation, DSL is usually slower that Wireless. With DSL, if your location is more than 18,000 "cable feet" away from the telephone company's central office, it probably wonąt work at all.

Is this the same as "Satellite" Internet?
No. Wireless Internet is similar to satellite Internet services such as DirectPC and EchoStar, where you download (with radio waves) data via the dish antenna, but the difference is that you must upload information via a second telephone line. The wireless Internet is bi-directional, which means that you can send and receive information through the antenna. This wireless solution eliminates the need for any dedicated telephone lines, and therefore, not only reduces your costs but also eliminates the frustrating latency delays inherent with satellite Internet.

DSL, Wireless, Cable, or Satellite which is better?
It depends on the situation. DSL and cable are only available in limited areas (the telephone company and/or cable company must have the equipment to support DSL or cable). Distance from the telephone company's central office is very limited for DSL. If you happen to be outside that area, then DSL is not an option. If you are not within a cable service area, cable is not an option, either. Distance affects wireless, too, but in a different way. Wireless can travel over much farther distances (can work to distances over 20 miles) than DSL, but the farther the distance, the slower the data travels. Realistically, the wireless distance must be less than four miles in order to have speeds faster than DSL or cable. Satellite can be accessed from just about anywhere, and is faster than a modem, but it doesn't perform well when compared to these other options. Satellite has a LOT of "lag" (long pauses) that can be quite annoying. DSL, cable, and satellite are all generally slower than wireless, but wireless also requires "line-of-sight" from your location to the central location. Unless you are at very close range, the antennas must not have any obstacles between them. Also, the wireless option has no "middleman" or third party (telephone, cable, or satellite) company involved. Thus, it can be installed and serviced quicker than with the other solutions. Which is better? Well, it depends. Call on us at WaveNet and let us evaluate your situation to determine which broadband service is better for you.

Is this "Wireless" Internet an unlimited Internet access?
Wireless Internet is not "unlimited" Internet access, it is a "dedicated" Internet connection. This means that you will be connected to the Internet 24 hours a day, seven days a week. There are no time limits, and you will have no additional charges for your connectivity. But, there will be (rare) instances where WaveNet will "service" your wireless equipment (antenna cabling, software upgrades, etc...), as well as WaveNet's central nodes.

May I have servers on this connection?
You may have servers on this connection for an additional fee. The advertised prices are designed for "average" Internet use, which means email, web browsing, ftp, etc... If you require a "dedicated" connection for a server (or servers), please inform the staff at WaveNet so they can generate a solution for your needs.

Will I still need my modem?
Not for Internet use, because your wireless solution will be more stable, much faster, and on all the time.

How long will it take to install a Wireless connection?
Once your location has been evaluated and approved for Wireless Internet and you (the customer) give the "go-ahead," a date will be scheduled for installing your unit. When an installer is onsite, it generally takes just a few hours for the actual install. More complicated installations may take longer, of course. This entire process can usually be finished within just a few days of the initial order.

Is Wireless available at my residence or business location?
A site evaluation will need to be performed for most all potential customers to determine whether the wireless signal strength and signal quality will be adequate for your needs at your location. If you are within "line-of-sight" to one of our access points, then you will probably have a fine signal. However, the only way to be sure is with a site evaluation, which must be done by our technicians prior to installing any wireless hardware.


Wireless Internet Service Plans


Wireless
Connection

One Time
Set-Up / Install
Fee
Monthly Fee


Includes


Residential
Wireless
$395.00
$49.95
Basic Set-Up and Install
Lease of Wireless Equipment
Network Configuration
Small Office/
Home Office
Wireless
$395.00
$99.95
Basic Set-Up and Install
Lease of Wireless Equipment
Network Configuration
Business
Wireless
$395.00
$149.95
Basic Set-Up and Install
Lease of Wireless Equipment
Network Configuration
Corporate
Wireless
$395.00
$199.95
and up*
Basic Set-Up and Install
Lease of Wireless Equipment
Network Configuration
*Price determined on an individual basis.

System requirements for Wireless Internet:

Free on-site evaluation.

Speed depends on distance to access point and processor speed
256k - 1,956k (average is about 512k).

Faster wireless speeds are available on an individual basis.